Privacy Policy

Name and Address of the Personal Data Controller.
A2 EXPRESS S.A. DE C.V., a company established in accordance with the laws of the United Mexican States, with its registered office at Oviedo 112, Condado de Asturias, Santiago, Nuevo León, is responsible for the processing of your personal data, without prejudice to the obligations of processors that may process your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter the “Law”) and its Regulations.

For any information regarding this Privacy Notice or any communication or request related to the exercise of any of your rights as the data subject, including but not limited to your rights of access, rectification, cancellation, and opposition, please contact the Privacy Department of A2 EXPRESS S.A. DE C.V., at Telephone +52 (81)80203951 or by email at info@a2x.mx.

Collected Personal Data.
A2 EXPRESS S.A. DE C.V. may collect your Personal Data for the purposes stated in this privacy notice, either directly when you provide it to us by various means, when you visit our website, or use our online services, and/or when we obtain information through other lawful sources.
The Personal Data obtained through the aforementioned means may include the following information: (i) names, surnames, addresses, telephone numbers, email addresses, Taxpayer Registry keys, information on payment methods; (ii) academic and/or professional information; (iii) any information that the customer, supplier, and/or user has provided and/or will provide throughout the contractual or commercial relationship established; (iv) data related to the products or services provided and/or marketed by A2 EXPRESS S.A. DE C.V.; and (iv) any other data collected from time to time during the existing legal relationship.
Purposes and Use of Your Personal Data.

Your Personal Data may be used or processed to provide the services or products you have requested, understand your needs regarding the products offered, inform you about changes or modifications to them; communicate offers and/or promotions, create a customer and/or supplier database for internal use, address complaints and clarifications, conduct research and various market studies, evaluate the quality of the service we provide, and, if applicable, process them for purposes compatible with those mentioned in this Notice that are considered analogous for legal purposes. In the event of formalizing the acceptance of any product or service offered by A2 EXPRESS S.A. DE C.V., your Personal Data will be used to fulfill the obligations arising from that legal relationship. The purposes described in this paragraph gave rise to and are necessary for the legal relationship between A2 EXPRESS S.A. DE C.V. and the data subject.
Your Rights of Access, Rectification, Opposition, and Cancellation.

Likewise, you may request access to your Personal Data, rectify it, cancel it, oppose it, limit its use or disclosure, or revoke your consent, in accordance with the Law and its Regulations and other applicable provisions. To exercise these rights, you must contact the Privacy Department of A2 EXPRESS S.A. DE C.V., at Telephone +52 (81)80203951 or by email at info@a2x.mx.

In accordance with the Law, any request to exercise the mentioned rights must indicate: i) your name and address or another means of contact for a response, ii) a copy of your official identification (passport, voter ID card, or driver’s license), iii) a clear and precise description of the Personal Data you wish to access or rectify, cancel, or oppose, and any other element that facilitates the location of your Data, as well as iv) any other requirement established by the Law and its Regulations and/or other applicable provisions.

Transfer of Your Personal Data.
A2 EXPRESS S.A. DE C.V. may share all or part of your Personal Data with any of its related companies, subsidiaries, and/or distributors, who may or may not process your Personal Data on behalf of A2 EXPRESS S.A. DE C.V. Likewise, A2 EXPRESS S.A. DE C.V. reserves the right to share your personal data with administrative, judicial, or governmental authorities of any kind, whether in the United Mexican States or abroad. Except in the cases mentioned above, A2 EXPRESS S.A. DE C.V. will not share or transfer your Personal Data to third parties, except in cases provided for by the Law and its Regulations or any other applicable legislation.

Storage of Your Personal Data.
A2 EXPRESS S.A. DE C.V. may retain your Personal Data in databases located in the United Mexican States or abroad without limitation, except as provided by applicable law.
Modifications to the Privacy Notice, Legislation, and Jurisdiction.
A2 EXPRESS S.A. DE C.V. reserves the right to modify the terms and conditions of this Privacy Notice, in which case the modification will be notified through the means of communication that A2 EXPRESS S.A. DE C.V. considers most appropriate for this purpose (such as, for example, email, notices in media, direct communication, etc.) and/or through our website www.a2x.mx.
The distributor or collaborator participating in the sale of products or services sold or provided by A2 EXPRESS S.A. DE C.V. will be considered as a processor in accordance with the Law and its Regulations, therefore undertaking to respect the terms of this Privacy Notice, as well as its obligations under the Law and its Regulations.

This Privacy Notice, the processing of your Personal Data, and/or all related documents are governed by the Federal Law on Protection of Personal Data Held by Private Parties and other laws and regulations of the United Mexican States. The acceptance of this Privacy Notice or the absence of opposition, once made available, implies an express acceptance of the terms herein and express submission to the courts in the state of Nuevo León, for any dispute or claim arising from this Privacy Notice.